Refund policy

We’re happy to offer free returns on unused, unopened items within 30 days of purchase, except for items listed below. For hygiene and safety reasons, opened or used items can’t be returned unless they arrive damaged, faulty, or incorrect.

If you received any free gifts, they must be returned to be eligible for a full refund.

We do not currently offer exchanges.

Return Exceptions

Fragrance: We accept return of unopened fragrances only for orders shipped to the US, UK, UAE, EU, Norway, Switzerland, Canada, Australia, Saudi Arabia, Kuwait and South Korea. All fragrance orders shipped to other countries are final and not eligible for return.

Other Exceptions:

Item Type
 Return Eligibility
 Return Requirement
 Refund Notes
Value Sets & Kits
 Eligible for Return
 All items in the set or kit must be returned
 Eligible for a full refund only if all items are returned
Beauty Works Hair Extensions
 Not Eligible for Return
No refund will be processed if returned 

US orders should have a pre-paid returns label included in your order, please only use this label if your items are eligible for return.

If you return any items which are not eligible for return as per the policy above, no refund will be offered, nor will your items be returned to you.

If you require a return label please let us know using the CONTACT US section below.

Please note that the Returns policy stated above is only for unopened, unused items purchased directly from our official website. If your item was purchased from one of our authorized retailers, we recommend contacting them directly so they can assist you in line with their return policy.

If you have returned any eligible item using the pre-paid label provided by Huda Beauty, it will be checked and verified at our warehouse. If all of the return requirements have been met, your refund should be processed within 14 days of the items being received and verified.

Once your refund has been processed, it can take up to 14 days to reflect with your issuing bank.  If you can see that your return items have been received and this date has now passed, just let us know so we can look into this for you.

If your items are eligible for return, we recommend that you use the return label provided by Huda Beauty as we cannot reimburse you for the return shipping cost if the pre-paid label was not used.  If, however, you have returned your items using an alternative return label please also provide tracking details when you get in touch.